Web Hosting Support Area
Common Question and Answers
Q. How should I configure my FTP program?
A. Your username should be configured as ____ Your password
should be configured as (unless you have changed it)________ Your host name should
be configured as ________ Your default directory should be left blank (if you
are prompted for this option) All other options should not be needed for normal
access. Q. I've loaded my web pages but still get the JPWorld.com page.
Why? A. When we set up a new account, we put in a default.htm
file to get you started. You can either replace this file or simply delete it.
Q. What are CGI-BIN, PUBLIC, and PRIVATE directories?
A. In order to make it easier for you we have created directories
called CGI-BIN, PUBLIC, and PRIVATE in your root directory. Experienced
users can easily configure these directories but beginners should use them as
follows. PUBLIC -Put any files, images, or other public information
that you want anyone to have access to into this directory. PRIVATE-Put
any files, images, or other private information that you do not want the world
to have access to into this directory. CGI-BIN-Put any executable
programs such as counters, guestbooks or other programs into this directory.
Q. How do I setup SQL? A. Please
visit the SQL page. If these commonly
asked questions and answers didn't solve your problem, please visit the Support
form.
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